Maputo, Mozambique – In a demonstration of its steadfast commitment to customer satisfaction and global after-sales support, Guoxin Group recently dispatched a service team to visit a client in Mozambique who purchased the company’s
belt-type drying equipment. The visit aimed to ensure the equipment’s optimal performance, gather firsthand feedback, and reinforce Guoxin’s reputation as a reliable international partner in industrial drying solutions.
During the on-site inspection, Guoxin’s technical representative conducted a comprehensive evaluation of the belt dryer’s operational status, verifying its stability, efficiency, and alignment with the client’s production requirements. The representative also recorded high-quality videos of the machine in operation, capturing key processes such as loading, drying uniformity, and discharge. These videos will serve as authentic visual materials for prospective clients, offering them a transparent and realistic preview of the equipment’s capabilities in actual working conditions.
In addition, the team collected samples and performance data of various local materials dried by the equipment, including agricultural products and seafood—common export commodities in Mozambique. This information will enrich Guoxin’s case study database and help future clients better understand the adaptability and efficiency of the dryer across different industries and regions.
The client expressed high satisfaction with both the equipment’s performance and Guoxin’s proactive after-sales engagement. “The visit not only ensured our machine runs smoothly but also showed Guoxin’s dedication to building long-term relationships,” the client remarked. “Their support gives us confidence in scaling our drying operations.”
This service visit underscores Guoxin Group’s philosophy of providing end-to-end support to clients worldwide, regardless of geographical distance. By maintaining close communication and offering tailored technical assistance, Guoxin continues to strengthen its global network and empower customers to achieve sustainable growth through advanced and reliable drying technology.